Frequently Asked Questions (FAQ)--English version--

5 minutes by car from Echigo Yuzawa Station

3 minutes by car from Gala Yuzawa Station

It is 4.7km (approximately 7 minutes) from Yuzawa IC on the Kan-etsu Expressway.

Yuzawa Uonuma Taxi　0120-44-2025 or 025-784-2025

Asahi Taxi　　0120-1094-81 or 025-784-3410

This is the area covered by the taxi app "Go".Here

Please use Hatsukaishi " Azamitei " across the street from our hotel as a landmark.

We can also arrange a taxi for you.
Please contact us at the email address below.

hotspa.drums@gmail.com

There are rental car companies around Echigo-Yuzawa Station. Please make your reservation early via their respective websites.

There will be almost no stock available on the day or just before.

JR Station Rental Car (inside the Visitor Center)

Toyota Rent-a-Car (Yuzawa Station West Exit)

Nippon Rent-A-Car (Yuzawa Station East Exit)

J -Net Rental Car (3 minutes walk from the east exit of Yuzawa Station, towards the second parking lot on the left)

We will post the easiest route to Echigo Yuzawa Station.

Narita Airport --- Narita Airport Terminal 1 (Airport Bus to Tokyo) --- Tokyo Station Nihonbashi Exit --- Walk (approx. 4 minutes) --- Tokyo Station

Tokyo Station <Joetsu Shinkansen Platform> Niigata bound----------Echigo Yuzawa Station

There are two parking areas on the premises, Parking A and B, where up to three cars can be parked for free on a first-come, first-served basis.

In both locations, two light vehicles can be parked in a row, but only one standard car can be parked in a row.

Even if your reservation is for "House B," you can park in Parking A if it is available.

There is a risk of snowfall during the winter (December 24th to March 31st)No parking on site.

There are also plenty of free parking spaces in the surrounding area (within a 1-minute walk).

Transfer from Echigo-Yuzawa Station or nearby ski resort to our hotel

Shopping at convenience stores and supermarkets in Yuzawa Town is available only with advance reservations and will incur a fee.

Round trip: up to 7 people 3,300 yen (tax included)

A free shuttle bus is in operation during the winter season (December 19th to April 5th).

Please use this .

Our hotel has a self-check-in system, and there is no face-to-face check-in.

Please fill out and submit the guest card by the day of check-in using the link in the email we sent you in advance .

After sending, please submit a photo of the representative's ID (such as a driver's license or My Number card) on the screen.

Please upload the following.Here

On the day of your stay, we will send you an email with the passcode for the room door you reserved.

*Please be sure to check your email on the day.

Check-in is　from 16:00 to 27:00 ( please contact us if you would like to check-in after midnight)

Luggage storage only is possible from 12:00, but local staff will be required to assist you.

So please contact us in advance.

Check-out　10:00

---This may vary depending on the accommodation plan, so please check each accommodation plan for details. ---

Early check-in/late check-out is available on select dates only.

*This service is available for a fee, so please contact us in advance .

When checking out, please turn off the air conditioner, heaters, lights, etc.

We ask for your cooperation in separating your garbage when disposing of it.

For more information , please check the information by clicking the button below .

Guests who choose to pay on site will pay at the time of check-in .

Please let us know your expected arrival time in advance so that our staff can come to you at the appropriate time.

In addition to cash, local payments can also be made using

・Credit card ( Visa/Mastercard(R) , JCB/American Express/Diners Club/Discover , UnionPay )

・Electronic money ( transport electronic money , iD, QUICPay )

・QR Code ( Alipay+ , WeChat Pay , UnionPay QR Code , COIN+ , d Pay , PayPay , au PAY , Rakuten Pay , J-Coin Pay , Smart Code )

is now available for use.

For customers who wish to pay in advance, we can also send you an online payment link via email.

Only bath towels and face towels are provided.

Toothbrush sets and yukatas are not provided, so please prepare them in advance.

Shampoo, conditioner, body soap, hair dryer, cotton swabs and cotton pads are provided for use in the bath.

Razors and shaving cream are not provided, so please bring your own.

Check-in is at 4:00 PM, so please specify the morning of your stay and send it in the name of the representative .

As there is no manager on-site at this facility, cleaning staff will receive your luggage and let you in once your room is ready.

If you need your skis or snowboards from the morning of the day, please send them by the morning of the previous day.

Please contact us with the tracking number of your parcel. (If you do not contact us, the parcel will be returned to the center as an unaccompanied recipient.)

It's a little difficult to get there on foot, but if you drive, there is a supermarket about 5 minutes away in both the Yuzawa and Muikamachi directions.

Convenience stores are also about 5 minutes away in both directions.

I recommend the Noguchi Yuzawa Hearts supermarket.

Along with the home improvement store Komeri, it is open until 11pm.

There is also a Seven-Eleven two doors down.

I think this is a very useful point.

We recommend CoColo Yuzawa Gangi Street , which has the best selection of products and the most restaurants .

If you are coming by car, CoColo Yuzawa Parking Lot is directly connected to Echigo Yuzawa Station and is located directly below the station.

The first two hours are free, so you can enjoy it to the fullest.

Yuzawa is known as a hot spring town, and the closest and largest is 
Hatsukaishi Onsen Jungparnass .

Daytime bathing: Adults 1,000 yen, rental towel (separate)

There are many public baths in Yuzawa Town, so 
it might be a good idea to take 
a tour of the Echigo Yuzawa outdoor baths .

※This is a public bath, so please observe good manners and enjoy Japanese bathing culture.

We will introduce you to some recommended restaurants.

Hatsukaishi Urban Lounge

This is the closest restaurant to our hotel where you can enjoy authentic cuisine.

Located directly on the Hatsukaishi slope, this spacious Brooklyn-style restaurant offers a wide range of food, from classic ski food to snacks that go perfectly with beer and wine. It's a popular
hangout spot for adult skiers who enjoy drinking alcohol.
Please note the opening hours.

Tonkatsu Ninjintei

Extra large pork loin cutlet set meal with extra cabbage, a large
serving of rice, Echigo Mochi Pork x Koshihikari rice from Shiozawa, Minamiuonuma -
you'll be eating a lot of rice!

Ishidora (formerly Ishiuchi Drive-In)

If you want to eat yakiniku, don't hesitate to come here.

The parking lot is spacious and reasonably priced.

Echigo Tsukemen Ishin Yuzawa Main Branch

If you're looking for ramen, this is the place

Anyway, the volume is amazing, so the extra large class

You need to be very prepared!

Shinbashi - "Soba and Tempura Restaurant"

Hegi soba lunch (serves 3) is quite filling.

We also recommend the tempura assortment.

Yuzawa isn't just for winter! There are plenty of spots to enjoy in the summer and learn about its deep history.

It's not possible to introduce everything here, so please click the button below for more details.

We do not have a ski rental shop in the hotel, but there are many ski rental shops in the surrounding area.

〇
PRO SHOP SKID (Twin Tower Ishiuchi, behind the front lobby)

Located in the Twin Towers, a short walk up the hill from YUZAWA Onsen Lodge House. 2 minutes walk.

The prices seem to be a little high.

〇RENTAL TAKANO is located in front of the lift station, a one-minute walk from the facility.

　It is open when the Hatsukaishi No. 1 Triple Lift is in operation.

〇Rental shop at Ishiuchi Maruyama Ski Resort Resort Center　

It is the central entrance so you will need to travel by car, but it is very convenient as it has coin lockers, changing rooms and a lounge space.

　It is the central entrance so you will need to travel by car, but it is very convenient as it has coin lockers, changing rooms and a lounge space.

〇Across the road from Hatsuka Ishiguchi Parking Lot"Hattori Rental"There is also a parking lot.

〇The closest place to Echigo Yuzawa Station is " BOO SPORTS " .

They also stock the latest brands, provide transportation, and sell lift tickets to ski resorts at great prices.

〇Near Echigo Yuzawa Station,"Benri Rental Ski Nunoba Main Store"They also provide free pick-up and drop-off.

Please check the rental fees on the details page of each store.

■If you want to buy new skis and snowboards, or accessories and clothing, we recommend 
Xreab Clev Sports , which has the latest designs.

We do not handle this at our hotel.

Please purchase your ticket at the Hatsukaishiguchi lift station at Ishiuchi Maruyama Ski Resort. Lift tickets exclusive to the Hatsukaishi area are also available.

Lift tickets can also be purchased in advance online or at convenience stores, where they are sold at a slight discount.

Click here for the advance online (general) reservation page　⇐ Tickets can be purchased for about 500 yen cheaper than on the day.

⇐　Ishiuchi Maruyama Ski Resort lift price list

1 minute walk from Hatsukaishi No. 1 Triple Lift at Ishiuchi Maruyama Ski Resort

With one ticket, you can freely travel between three popular ski resorts in the Yuzawa area of ​​Niigata Prefecture: Yuzawa Kogen, GALA Yuzawa, and Ishiuchi Maruyama.

"YUZAWA SNOW LINK"

The appeal is that you can enjoy a wide variety of 48 courses in a more dynamic and convenient way.

The Hatsukaishi No. 1 Triple Lift station is a one-minute walk from our hotel.

Even if you don't use this lift, the "Kamoshika Slope" is right next to it.

There are easy courses for families.

If you need a sled or other equipment, please contact us in advance.

There are several ski schools at Ishiuchi Maruyama Ski Resort. Find the one that best suits you.

SIA Certified Hatsukaishi Ski & Snowboard School

Check-in is at the Resort Center located at Hatsukaishi No. 1 Triple Lift.

This is the closest place.

Yes, it is possible. You can rent the entire building, so it's stress-free.

This service is available for a fee, so please apply through the "Pet-only plan."

Please enter one infant (no bedding or meals required) per pet in the pet-only plan .

There are no facilities such as pet cages within the building.

Please bring a sheet to collect any excrement and be careful not to soil your futon or bed.